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Zac Nickens

Site Reliability Engineer @ Boxboat


Reliability Engineer specializing in accelerating adoption of reliability-oriented culture and business/technical feedback loops around SLOs

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No More Theater: Building SLO Culture Without the Bullsh*t

Using SLOculture to break down silos, empower engineers, and drive user (and engineer) happiness. Using real life examples from unnamed orgs, I will highlight the pitfalls and traps of "theater" and "fiefdoms" and how SLO culture is can be used to break down barriers to high performance and high happiness.

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