SLOConf Logo
Back to speakers

Richard Hartmann

Community Director @ Grafana Labs

Bio

RichiH has been running Open Source communities and conferences for two decades, several of them the largest on Earth like freenode and FOSDEM. For eleven years, he was the only person at a company truly caring about the pager, and he would not have made it through without on-point alerting. He also designed and built a datacenter from scratch, is a Prometheus maintainer, and founded OpenMetrics.

Social Media

Infrastructure Comes out of the Wall, No One Cares How

You care about your service and how it works internally, your users do not. Your water, electricity, and Internet come out the wall, and if they stop doing that, you call someone to complain. That's how you should think about your services, and we'll explore this thought more.

Watch Talk