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Mick Roper

Software Engineer @ Reliably

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Software, Architecture and reliability engineer

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Service Level Overkill - SLO In a World of SOA

Service levels are excellent for understanding the limits you put on your own services, but in a world of web services your own ability to create a useful SLO is impacted by everything you depend upon. In this chat I discuss how to understand SLOs from other teams, how to try to mitigate SLO impact and how to deal with it when it happens. I also talk about what a low SLO means, and why it shouldn't be assumed that you need 9 9's of availability to offer a useful service!

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