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Kristof Renders

Autonomous Cloud Enablement Practice Manager @ Dynatrace

Bio

Kristof is the Autonomous Cloud Enablement Practice Manager at Dynatrace based out of Belgium with over a decade of experience in the observability space. Having spent his career helping our largest customers capitalize on their Performance Monitoring investment, he now uses that expertise to help customers get to the next level of Autonomous Cloud Enablement. When not jet-setting around the globe for work, Kristof likes to travel and see all the beauty, and breweries, that the world has to offer by bike or with a backpack.

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Top 5 Real-life SLOs and Decision Tree to Define Your SLOs

The Google SRE theory already tells us, what many confirm with the own SRE journey: It is a hard task to determine the most valuable SLOs for your system. Monitoring tools like Dynatrace provide over 2000 metrics with many filter options and even more data is available with the integration of data sources like OpenTelemetry, SNMP, or any business data sources. For SLOs one needs to choose to focus on important data. We had a look at our customers adopting SLO monitoring in Dynatrace and present a hit list of SLO types we got reported as important. We show how the setup of such SLOs looks like – for both major categories of SLOs: real-user traffic request count based SLOs and synthetic availability monitoring SLOs. We propose a decision tree how to get from an idea to defined SLO configurations.

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