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Abby Bangser

Site Reliability Engineer @ Duffel


Abby Bangser is an engineer with a keen interest in working on products where colleagues are the users. Abby brings the techniques of analysing and testing customer-facing products to tools like delivery pipelines and logging so as to generate clearer feedback and greater value. Currently, Abby is a Site Reliability Engineer (SRE) at Duffel where they are redefining travel. Outside of work Abby is active in the community by co-leading TechVoices which mentors new and diverse speakers, hosts the London chapter of #CoffeeOps meetup which provides a more interactive space for DevOps professionals to discuss relevant topics, and co-hosts the London Essentials which brings together mentors and new joiners to the software testing industry.

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Just Say No (to Dashboards): You Don’t Need More Information, You Need the Right Information

Talk will illustrate the differences between signal and noise in monitoring efforts. Engineers shouldn't sit watching dashboards, they should be improving existing features and developing new features; dashboard/metrics fatigue prevents engineers from living their best life. talk will trace a journey from too many dashboards to identifying the signals that are most meaningful for a team, and adopting an SLO approach to reduce signal fatigue.

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